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General terms and conditions

Courses and bookings

1. all prices are in CHF and the offers are non-binding and subject to change.

2. online bookings are processed 1-2 working days after receipt. If free places are available, the course will be confirmed and is therefore binding.

3. cancellations must be notified in writing at least 1 week before the course starts. Later cancellations will be charged with 30% of the course costs. Cancellations later than 24 hours before the start of the course will be charged with the full course fee.

4. in case of bad weather or wind the training will be continued on land. If no lessons are possible, the course participant will receive a voucher, according to the missing hours. There is no cash refund.

5. all course participants must be able to swim.

Offer and orders

1. all prices are in CHF and the offers are non-binding and subject to change.

2. online shop orders are processed 1-2 working days after receipt and delivered if these products are in stock.

3. since we do not always have all material in stock, we are partly dependent on short-term deliveries from suppliers. We will inform you immediately after your order about availability and delivery date.

4. a contract is only concluded once we have checked and confirmed it.

5. the prices are usually net prices, when purchasing larger quantities an additional discount is possible. Excluded from this are discontinued models, used models and special offers.

Terms of delivery and payment

1. the costs for postage and packaging depend on the selected items, the total order value and the country of delivery.

2. for deliveries of goods to countries outside of Switzerland, import duties may be incurred, which the customer must bear. These vary in different customs areas. The customer is responsible for the proper payment of the necessary customs duties and fees. Import duties are not shipping costs.

3. deliveries with a value of CHF 500 or more within Switzerland will only be made with advance payment or cash on delivery. Smaller amounts will also be sent with invoice, with a payment period of 10 days. Payments by credit card or paypal are possible and will be processed on request.

4. deliveries abroad are always payable in advance, by bank or credit card.

5. invoice currency is CHF

Exchange

1. unused and originally packed goods can be exchanged for other sizes within 14 days after acceptance. Provided that a different size is available. If we cannot deliver another size, the right of return in the next point applies.

2. the return costs as well as the renewed delivery costs are borne by the buyer.

Right of return

1. unused and originally packed goods can be returned to us within 14 days after delivery if they are not to your liking. Excluded from this are all clearance sale products as well as used, worn and specially made goods.

2. the shipping costs, as well as return costs are borne by the buyer.

3. vouchers are excluded from the right of return.

Retention of title

1. we reserve the right of ownership of the object of sale until receipt of payment by all parties. In case of default of payment we are entitled to withdraw from the contract and to reclaim the purchased item.

Other provisions and place of jurisdiction

1. The provisions of Swiss law shall apply, even if orders are placed from abroad or deliveries are made abroad.

2. place of jurisdiction for all claims in connection with an order is Maloja.

Silvaplana, April 2010